Dealing With Difficult Donors – And How Not to Be Difficult to Our Donors
Wayne Olson, JD
We all have those donors who seem to make our lives difficult. But maybe things are not as they seem. Together we will learn how to deal with difficult donors, and learn that our most difficult donors could become our best friends. We will also look at life from their perspective. Could it be we are difficult for our donors? We will look at living in harmony with our donors, and them with us, to make everyone happy and bring in more gifts.
AFP Tampa Bay Members will also receive an exclusive discount on Wayne's fundraising books which will be available for purchase at the program.
********************
Tuesday, July 15, 2025
11:30 am Networking
12:00 pm Program & Lunch Service
Location:
Brio Italian Grille | International Plaza | 2223 N. Westshore Blvd. Tampa FL 33607
********************
Program Fee
AFP Member - $35.00
Members are invited to bring guest who is a potential member for FREE to the June Meeting.
Guest - $45.00
The program will only be offered in-person. Please indicate when registering your meal choice for meal planning purposes.
AFP Tampa Bay aims to be accessible and inclusive to all of our members and guests. If you require special accommodations, please let us know via email so we can plan to make adjustments to the program
********************
Meal Choices:
- Strawberry Balsamic Chicken Salad - Shaved chicken tossed in a balsamic dressing with mixed greens, candied pecans, fresh strawberries, red grapes, Gorgonzola, & Tuscan Italian Dressing
- Pasta Brio - Rigatoni, grilled chicken, mushroom, spinach, red peppers, roasted red pepper cream sauce
- Vegetarian - Pasta Brio WITHOUT CHICKEN
********************
THANK YOU to our Luncheon Partner
********************
Approved for 1 hour CFRE
********************
Speaker Bio
Wayne Olson, JD
Wayne Olson is an author, planned giving mentor and speaker and trainer to nonprofits and for-profit organizations worldwide. Wayne is the Chief Development Officer for The Washington Times and the Washington Policy Institute.
He has served as the head of planned giving for the Shriners Children’s Hospital system as well as Intermountain Healthcare Foundation, two of the largest healthcare systems in the world.
He has served as a consultant to corporations and charities where he advised them on fundraising, sales, customer service and building stronger relationships with customers and constituents. He is a leading expert on planned giving and donor relations. An attorney with more than 25 years’ experience, he has worked with donors on hundreds of millions of dollars in donations and helped countless nonprofits build effective and dynamic fundraising and planned giving programs.
He is a sought-after trainer, consultant and speaker on motivation, customer service and leadership. In 2014 Fundraising Success Magazine honored him by awarding Wayne “The Most Inspirational Speaker of the Year.”
Wayne is the author of six books including: Fundraising for Nonprofit Board Members, which is available on Amazon and at Wayneolson.com. His other works include: The Disney Difference, How to Give a Great Speech or Presentation, Big Gifts, Small Effort, and Think Like a Donor. His newest book, Words of Encouragement, is now available.
Wayne has worked as a consultant or trainer for dozens of charities in Canada and the U.S. Hundreds of charities depend on Wayne to broaden and grow their fundraising. They use his writing in their websites, magazines, brochures and newsletters. He has been published in many periodicals including Planned Giving Today, Advancing Philanthropy, Nonprofit Times, 256 Magazine, and has twice been featured in the Chronicle of Philanthropy.
Wayne has spoken to AFP International Conferences, Mensa, NASA, AFP Congress Toronto, Space and Missile Defense, Synovus Bank, Leadership Huntsville, Rotary conferences, Nonprofit University, National Philanthropy Day and many more. Recent keynotes include Planet Philanthropy 2025, NEDRA 2025, and the Western Regional Planned Giving Conference 2025.
Wayne has served on the boards of three charitable organizations and volunteers for several more. Wayne earned his undergraduate degree from the University of Florida and his law degree from Stetson University College of Law. He is an Eagle Scout and the father of two Eagle Scouts.
To contact Wayne:
Wayne Olson
wayne@wayneolson.com
wayneolson.com
(656) 789-0000 (cell)
********************
Meeting Guidelines
AFP Tampa Bay recognizes the importance of personal connection, but your health is our priority. We continue to monitor the community level for our area and follow CDC recommendations.
We ask that you not attend if:
- You have recently tested positive for COVID-19. Use the self-evaluation tool HERE to determine when you may return to in-person meetings after testing positive.
- You have been recently exposed to someone with COVID-19.
- You are waiting on COVID-19 test results.
- You feel you may be becoming sick, running a fever, or experiencing any symptoms associated with COVID-19 such as fever, cough, or shortness of breath.
